Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the website hardscapebookedup.com and the services offered by BookedUp, a service of Meshly LLC (“Company”, “we”, “us”, or “our”).

By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use the Site or our services.

2. Services

BookedUp provides done-for-you digital marketing, campaign strategy, lead generation, follow-up, qualification, and appointment booking services for local home service businesses. The specific scope, deliverables, and fees for your engagement are defined in a separate Service Agreement or Statement of Work signed between you and the Company.

3. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By using the Site or engaging our services, you represent and warrant that you meet these requirements.

4. Client Responsibilities

To receive our services, you agree to:

• Provide accurate and complete business information, including access to relevant accounts, pages, and assets
• Respond promptly to requests for approvals, content, or feedback
• Maintain a valid payment method on file
• Comply with all applicable advertising policies and laws
• Not misrepresent your business, services, or credentials in any advertising

5. Consent to Communications

By providing your phone number, email address, or other contact information through the Site, forms, or any other channel, you provide your prior express written consent to receive communications from us, including those generated or delivered using automated telephone dialing systems, pre-recorded or artificial voice messages, and artificial intelligence (AI) technologies. These communications may include, but are not limited to:

• Phone calls, including those using AI-generated or AI-assisted voice technology
• Text messages (SMS/MMS), including automated and AI-composed messages
• Emails, including AI-generated content

These communications may be for the purposes of responding to your inquiry, scheduling and confirming appointments, following up on services, lead qualification, and sending promotional or marketing messages.

AI Disclosure: You understand and agree that some or all of these communications may be initiated, composed, or delivered by AI-powered systems acting on our behalf. When AI-generated voice technology is used during a phone call, the call may sound like a natural human conversation but is being conducted by an artificial intelligence system. You consent to receiving such AI-generated communications.

Message Frequency: Message frequency varies based on your interactions with us and the services you request. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. You may opt out of marketing emails by clicking the unsubscribe link or contacting us directly. Opting out of certain communications may limit our ability to provide services to you.

Consent Not Required for Purchase: Your consent to receive automated or AI-generated communications is not a condition of purchasing any goods or services from us. You may revoke your consent at any time by contacting us or using the opt-out methods described above.

We and our service providers, including carriers, are not liable for delayed or undelivered messages. Supported carriers include, but are not limited to, major U.S. carriers.

6. Fees and Payment

Service fees are set forth in your Service Agreement. All fees are due as specified therein. You are responsible for all applicable taxes. We reserve the right to suspend services for accounts with overdue payments. Ad spend paid directly to advertising platforms is separate from our management fees and is the sole responsibility of the client.

7. No Guarantee of Results

We use industry best practices to optimize your marketing campaigns and follow-up processes; however, we cannot guarantee specific results, including a specific number of leads, a specific cost per lead, or a specific return on ad spend. Marketing and lead conversion outcomes depend on many factors outside our control, including market conditions, platform algorithm changes, your offer, and your sales process.

8. Intellectual Property

All content on this Site, including text, graphics, logos, and software, is the property of Meshly LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Ad creative and copy developed by us for your campaigns remain our intellectual property until full payment is received, at which point ownership transfers to you as specified in your Service Agreement.

9. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement, including business strategies, customer data, and proprietary processes. This obligation survives termination of the service relationship.

10. Termination

Either party may terminate services as outlined in the Service Agreement. We reserve the right to immediately suspend or terminate access to our services if you violate these Terms, fail to make payment, or engage in conduct we determine to be harmful to our business or other clients. Upon termination, all outstanding fees become immediately due.

11. Limitation of Liability

To the fullest extent permitted by law, Meshly LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or loss of business, arising out of or related to your use of the Site or our services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to us in the three (3) months preceding the claim.

12. Disclaimer of Warranties

The Site and our services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in San Diego County, California, except that either party may seek injunctive relief in a court of competent jurisdiction.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will indicate the date of the most recent revision at the top of this page. Your continued use of the Site or our services after changes are posted constitutes your acceptance of the revised Terms.

15. Contact Us

If you have questions about these Terms, please contact us: